What is the exact model?
Ask about model number, colour, version and purchase date. Compare these with the product, box, phone settings and official brand app where available.
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Used headphones may sound fine while hiding worn batteries, an unreliable microphone or fragile hinges. Wireless earbuds add the risks of counterfeits, two separate batteries, a charging case and hygiene.
Before you leave
Ask for the full model number, generation and clear photos of the product, labels, case and accessories. A famous brand or valid serial number alone does not prove authenticity.
Ask about model number, colour, version and purchase date. Compare these with the product, box, phone settings and official brand app where available.
Ask about runtime for left, right and case separately. Ask about rapid drain, sudden shutdowns, differences between sides and replaced batteries.
Ask about drops, moisture, sweat, faulty hinges, replacement pads or earbuds and repairs to charging contacts, cables, drivers or microphones.
Check the case, compatible cable, audio cable, cover, adapters, pads or tips and receipt. Original parts may matter for fit, charging and resale value.
The hardest risks to spot
Counterfeits can look convincing and small worn batteries are often uneconomical to replace. Combine several clues and test both sides and the case separately.
Check finish, weight, lettering, accessories, software details and official app recognition. Counterfeits can copy numbers and pop-up screens. A wrong model, missing function or extremely low price remains suspicious.
Have the seller remove it from their brand account, app and tracking service, then reset it. AirPods and supported Beats products must be removed from the previous owner's Apple Account and Find My; pairing again is not enough.
Start with similar charge levels if possible. Use both sides for ten minutes, then check for uneven battery drain. Put each earbud back separately and check that charging starts immediately.
Move the charging plug very gently and check charging stays steady. Look for dirty or corroded contacts. Product and case should not swell, smell chemical or become unusually hot during a short test.
Inspect the whole product
Look for tears, peeling synthetic leather, deformed tips, blocked mesh, strong smells, moisture and excessive earwax. Include replacement pads or missing tips in the price calculation.
Gently flex and adjust headphones. Listen for cracking and check play, hairline cracks and cable damage near plugs and earcups. Nothing should work only in one position.
Play speech or a mono test that should sound centred. Test each side separately. Listen for unequal volume, distortion, rattling and interruptions.
Test play, pause, volume, next track, wear detection and automatic connection. Both earbuds should respond reliably and work independently if supported.
Record a voice memo and, if possible, make a short call. Test each microphone mode, both earbuds and any cable microphone separately. Listen for muffled sound, clicks and missing words.
Switch noise cancellation and ambient sound on and off several times. The difference should be audible without loud hiss, unequal pressure, whistling or wind-like noise in a quiet room.
The quick practical test
Pair with your own phone and use familiar files. Start quietly and only increase briefly: loud sound can hide distortion and strain your hearing.
Compare model details and accessories, pair again and check recognition on your phone and official app. Watch for odd names, missing settings and connection errors.
Play speech, music and a left-right test at different safe volumes. Listen for balance, clarity, bass, distortion, rattles and dropouts while moving your head gently.
Test buttons, touch, wear detection, microphones, noise cancellation and transparency. Walk a few metres from the phone and check connection stability.
Compare charge levels, charge each earbud separately and test cable and contacts. Then remove accounts and tracking, reset and pair again as the new owner.
Do not buy if...
Checking mode
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points checked
This check helps you test carefully, but a short viewing cannot show the remaining battery capacity. Clean according to the manufacturer's instructions before use and preferably replace used tips. Avoid harsh chemicals or liquid in openings, and test at safe volume.